Why is nobody answering the phone?
Your calls are extremely important to us! And we are receiving your calls...But with limited staff, shortened work shifts and reduced facility hours due to safety measures implemented during the Coronavirus Pandemic, we are trying to provide as much information as possible through our phone voice message and website.
If you are cancelling due to inclement weather on the same day as your reservation, there is no need to take any action. Sugar Creek will refund all reservations that are cancelled due to unplayable weather conditions. Please note that your refund may take up to 7-10 days to be noticed on your credit card account. If the golf course is open and playable, we are expecting you to appear for your tee time and you will not receive a refund.