Cancellations/Refunds for Prepaid Reservations through GolfNow
Our online tee time reservations and payments are processed through GolfNow.com In order to book a tee time online through our website - Sugarcreekgolfcourse.org, Golfnow.com or the GolfNow app...you will need to create a personal login.
This personal login is your GOLFNOW login - regardless of which booking engine you used - sugarcreekgolfcourse.org, golfnow.com or the golfnow app.
In order to reserve a tee time online, you will need to prepay for the full amount at the time of the reservation. Once you have successfully reserved a tee time with your credit card payment, you will receive a confirmation number.
In order to cancel and receive a refund/credit, you will need to cancel at least 24 hrs prior to your tee time. If you are cancelling inside of 24 hours prior to your tee time, refunds will not be available!
To cancel a reservation you will need to login to your personal account with you password and you will need your confirmation number.
You can also call Golfnow at (844) 800-4653 and wait for the message that will give you the ability to leave your call back number by pressing 1. The return call-back from Golf Now is generally quicker than waiting on hold! Wait times may be high during inclement weather!
Thanks for your patience.
No rain checks will be issued for golfers teeing off in questionable weather or if the possibility of threatening weather is forecasted. In the absence of lightning or stormy weather, conditions may be playable. Under playable conditions deemed by management, your decision to play forfeits any right to a rain check for the day.
Rain checks will be issued to golfers who are forced to abandon their play during a round due to unexpected inclement weather. In this case, golfers can receive a credit toward the amount of golf not played, redeemable through the end of the current season. No cash refunds are available.
Current conditions and forecast affecting course playability are unstable. Your tee time remains questionable up to the minute.
Current conditions and forecast affecting course playability may be stormy, windy, rainy, and severe. Your tee time is currently suspended but may be become playable upon weather climate.